Hotline : 555-7575

Frequently Asked Question | Cavitex

1. What is EasyDrive?
EasyDrive (powered by Easytrip) is the country’s first Radio Frequency Identification (RFID) sticker tag used for toll payment. EasyDrive uses the latest RFID technology in paper-thin sticker form that contains a chip and antenna attached to a vehicle’s windshield or headlamp and can be used at EasyDrive dedicated or Mix toll lanes at Cavite Expressway (CAVITEX).

2. What are the advantages of using the Easydrive tag?

  1. You can use exclusive electronic lanes at the toll plazas.
  2. No more cash payments.
  3. No more stress and long queues at the toll lanes especially during rush hours - saves you valuable time.

  4. 3. Can I use EasyDrive on other Expressways?
    Not now, but soon. Currently EasyDrive can only be used at Cavite Expressway (CAVITEX)

    4. Where can I subscribe for an Easytrip Account and get my EasyDrive?

    1. CIC Customer Service Center Southbound (before the Paranaque Toll Plaza)
    2. CIC Customer Service Center Northbound (before the Paranaque Toll Plaza)

    3. Others

    4. Easytrip Head Office
      Unit 701 City State Centre, Brgy. Kapitolyo
      Shaw Boulevard, Pasig City
      Tel: (02) 555.7588

    5. Easytrip Las Piñas
      Caltex Pamplona 3, Alabang Zapote Road
      Las Piñas City

    5. How much is an EasyDrive Tag?
    The RFID sticker for class 1 is worth P400.00 (inclusive of an initial load of P200.00 you can immediately use to pay your toll at CAVITEX)

    6. Can I use EasyDrive on a Class 2 or Class 3 vehicle?
    Currently, EasyDrive is only available for Class 1 vehicles. An information campaign will be launched once EasyDrive become available for class 2 (busses and small trucks) and Class 3 (trailer trucks) vehicles.

    7. How can I reload?
    1. Choose any of the following EasyDrive reloading stations:

    CAVITEX CUSTOMER SERVICE CENTERS (along coastal road) Before Paranaque Toll Plaza (Southbound and Northbound)
    EASYTRIP OFFICE (Caltex Pamplona 3, Alabang-Zapote, Las Pinas)
    EASYTRIP HEAD OFFICE: Unit 701 City State Centre Brgy. Kapitolyo Shaw Blvd., Pasig City
    EASYTRIP RELOADING PARTNERS:
    1. Bayad Center (excluding branches inside SM Malls)
    2. Bayad Center (excluding branches inside SM Malls)
    3. SM Business Centers
    4. Robinsons Business Centers
    5. LBC (excluding branches inside SM Malls)
    6. Bancnet Member Banks (Over-the-counter/ATM/Online Banking)
    7. Credit Card Payments and Auto-Debit through Visa, MasterCard, AMEX and JCB
    8. MEPS/Touch Point Machines
    9. Smart Money
    10. Bank Direct Deposit
      Account Name: Easytrip Services Corporation
      Account Number:
    1. Metrobank 066-3-71810785-8
    2. BDO 0661124223
    3. UCPB 00196-113221
    4. Note:
    5. For direct deposits, please fax the validated deposit slip at (02) 635-7752 or 555-7575 (option 3). Or email at [email protected] Indicate your Easytrip account name and account number.
    6. Service fee apply for some reloading options.

    8. What is the minimum amount of reload?
    Php200

    9. What is the Easytrip card for?
    The Easytrip card will be the reference of our reloading facilities/partners as it shows your Easytrip account information.
    10. What is the warranty period?
    The warranty period is one (1) year from installation.

    11. How do I check my balance?
    1. Register your account online and view your statement of account.
    2. Download the Easytrip Android App from our website.
    3. Call our Easytrip hotline (02) 555.7575 press 2 (from 8:30am to 6:30pm from Mondays to Fridays and     Saturdays and Holidays from 8:30am to 4:30pm)

    12. What should I do if my EasyDrive tag is not working?
    You may contact the Easytrip hotline at (02) 555-7575 or visit our Customer Service Centers and Easytrip Point-of-Sales (POS) locations. You can also email us at [email protected]


                   FAQS NLEX




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