Please click on a question to view its answer:

1. Who is Easytrip?

Easytrip Services Corporation is the exclusive tag issuer at the North Luzon Expressway (NLEX). All tags will be issued, managed and promoted by Easytrip on behalf of MNTC, the concessionaire.

Easytrip Services Corporation provides also new electronic payment facilities for toll road operators, road merchants (gasoline stations, parking…) and secure access facilities for Villages/Condominiums.

2. What is the product?

Easytrip promotes one single and unique tag:

Easytrip Tag

3. How do I load the tag?

You can reload your Easytrip Account through the following:

4. I do not want to go all the way to the NLEX Points of Sale to get a tag. Is there any other way I can get an Easytrip tag?

Call our Easytrip call center at 631-2345 and inquire about our Premium Delivery Service, and have your Easytrip tag delivered right to your home or office for only P250!



5. How does it work?

	With the Easytrip Tag, just use the dedicated lanes (EC Lanes) or Mixed Lanes to pay the toll fees “in motion”.
	The tag should be fixed to the windshield in order to communicate with the toll system as soon as you drive into a toll lane. The Tag beeps, signaling a successful transaction and continue your trip.
Different lights inform the motorists regarding their account balance:
	Transaction authorized and account balance higher than the replenishment threshold therefore the toll barrier will open.
	Transaction still authorized and the toll barrier will still open, however the account balance is already below the replenishment threshold. The motorist should reload immediately or enrol your account with an Auto-Debit-Arrangement via credit card to lessen the worries and hassles.
	Transaction is denied and the toll barrier will NOT open, meaning the tag has insufficient funds for the transaction (you need to reload ASAP) or the tag was reported lost/stolen (the tag should be surrendered to Easytrip ASAP)
The tag is linked to your Easytrip account. For every trip the toll fare is automatically deducted from that account.

6. What is the difference between the Easytrip tag and the EC tag?

The main differences are:

a. Only 1 and unique tag which could be reloaded anywhere.

b. New Tag generation: small and more powerful! click here to view more info about the tag

c. Attractive pricing model very affordable: get an Easytrip tag for at least P112 per month.

d. More reloading facilities see FAQ #3

e. Account management facility through Easytrip Web site www.easytrip.ph:

- Balance at any time
- Account statement

f. Interoperability with some road merchants.

g. Discounts and tie-ups with our Partners.

7. What about the EC tag? Can I purchase an EC Tag?

Since April 30, 2008, Easytrip is the exclusive tag issuer for the North Luzon Expressway.
It means that all new customers shall now subscribe to Easytrip tag.

The current EC Tag owners can also subscribe to an additional EC Tag to MNTC/TMC if they ask.

8. How much is the Easytrip tag?

The pricing model is very affordable. To subscribe to Easytrip:

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9. Where can I subscribe?

We have Five (6) ESC booths:

or in
MNTC Balintawak Customer Service Center,
MNTC Valenzuela Customer Service Center and
MNTC San Fernando Customer Service Center
open from Monday to Saturday from 6:30am to 8:00pm

and MNTC Bocaue Customer Service Center
open from Monday to Saturday from 6:30am to 8:00pm,
Sundays and Holidays from 8:00am to 12noon

Shell Select Stores: click here for the list

10. How can we check for our account statement/balance? How can the customers monitor it?

Easytrip subscribers can check their account balance online www.easytrip.ph or by calling the Call Center at 631-2345 (from 8:30 am to 6:30 pm from Mondays to Fridays and Saturdays from 9:00 am to 4:00 pm).

11. Is there any arrangement for the introductory presentation of the product in big companies? Contact person?

For a minimum order of 10 pieces of Easytrip tag, you may contact Ms. Nelly Argota at 63-ETRIP  (or 633 - 8747).

12. If the tag is defective, how can I proceed?

If the tag is defective, you may contact our Easytrip call center - just dial 63-12345.

OR

Please visit us at our ESC booths:

or in
MNTC Balintawak Customer Service Center,
MNTC Valenzuela Customer Service Center and
MNTC San Fernando Customer Service Center
open from Monday to Saturday from 6:30am to 8:00pm

and MNTC Bocaue Customer Service Center
open from Monday to Saturday from 6:30am to 8:00pm,
Sundays and Holidays from 8:00am to 12noon

13. Can I subscribe to the Easytrip tags at the toll lanes?

No. You can only subscribe to Easytrip tags at any ESC Booths or participating Shell Select Stores and Petron Treats Store near you.

Click here to view our sales outlets.

14. How do I install the gadget?

15. What are the advantages of using the tag?

The following are the advantages of using an Easytrip tag: